Frequently Asked Questions

FlyClassifieds is an aviation marketplace built by pilots, for pilots. We connect buyers and sellers of aircraft, parts, avionics, hangars, aviation services, and more. Our platform is designed specifically for the aviation community with features like FAA data integration, damage history lookups, and aviation-specific search filters.

Browsing listings and creating an account is completely free. We offer both free and paid listing options. Free listings have basic features, while paid packages provide enhanced visibility, more photos, featured placement, and additional promotional tools.

You can list aircraft (singles, twins, jets, helicopters, experimental, warbirds), parts and avionics, aviation real estate (hangars, tie-downs, airparks), aviation services (maintenance, flight training, charter), aviation jobs, and wanted ads for items you're looking for.

We're built by an aviator who understands what pilots actually need. We focus on clean, modern design without clutter, fair and transparent pricing, integrated FAA/Canadian aircraft data, NTSB damage history integration, and a commitment to giving back to aviation charities and youth programs.

Click 'Sign In' in the navigation and choose to create a new account. You can register with your email address or sign in with Google, Apple, or Facebook for faster access.

Click 'Sign In', then select 'Forgot Password'. Enter your email address and we'll send you a secure link to reset your password. The link expires after 24 hours for security.

Yes, you can update your email address in your account settings. For security, you'll need to verify your new email address before the change takes effect.

You can request account deletion from your account settings or by contacting us at privacy@flyclassifieds.com. Per our privacy policy, we'll process your request and remove your personal data within 30 days.

Click 'Post a Listing' in the navigation, select your listing category (aircraft, parts, etc.), and follow our step-by-step wizard. For aircraft, you can enter your N-number to auto-populate FAA data, saving you time and ensuring accuracy.

Listing duration depends on the package you choose. Free listings run for 60 days, Standard listings for 90 days, and Premium listings for a full year. Subscription plans (Agent, Salvage Pro, Silver, Dealer Elite) keep your listings active for as long as your subscription is current. You'll receive email reminders before any listing expires, and you can renew from your dashboard. Sold items should be marked as sold or removed to keep the marketplace current.

Yes, you can edit your listing at any time from your dashboard. Changes to photos, description, and price are reflected immediately. Some package features may not be changeable after initial selection.

The number of photos depends on your listing package. Free listings include up to 5 photos, Standard listings up to 15, and Premium listings up to 50 high-resolution images. We recommend including exterior, interior, panel, engine, and logbook photos for best results.

Pricing is up to you as the seller. We recommend researching comparable aircraft currently listed on FlyClassifieds and other marketplaces, and considering factors like total time, engine time since overhaul, avionics, damage history, and current market conditions. A pre-purchase appraisal from a qualified aviation appraiser is the most reliable way to set a fair asking price. Competitive, well-supported pricing typically results in faster sales.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. All transactions are encrypted and PCI-compliant.

No. We believe in transparent pricing. The price you see for a listing package is the price you pay. There are no success fees, no percentage of sale price, and no surprise charges.

We offer refunds on a case-by-case basis. If you're unsatisfied with your purchase or experience technical issues, contact us at support@flyclassifieds.com within 7 days of purchase and we'll work with you to find a solution.

Yes, we offer subscription tiers for dealers and frequent sellers. These plans provide discounted listing rates, priority support, and additional features. Visit your account settings to explore available plans.

We don't require identity verification for standard listings, so buyers should always conduct their own due diligence. Our messaging system keeps conversations on-platform, and we monitor for suspicious activity. Business accounts that complete our verification process display a Verified Business badge on their listings and profile.

Never send money without seeing the aircraft in person or using an escrow service. Be wary of prices significantly below market value, sellers who refuse phone/video calls, requests for unusual payment methods, and pressure to complete transactions quickly. Visit our Safety Center for detailed guidance.

Use the 'Report' button on any listing or message, or contact us directly at safety@flyclassifieds.com. We investigate all reports promptly and take action against accounts violating our terms.

We use industry-standard encryption (TLS/SSL) for all data transmission and follow security best practices for data storage. We never sell your personal information and only share data as outlined in our Privacy Policy.

We love hearing from our community! Send your suggestions, ideas, and feedback to info@flyclassifieds.com. As a pilot-built platform, we take user feedback seriously and regularly implement community-suggested improvements.

Please report bugs and technical issues to support@flyclassifieds.com. Include as much detail as possible: what you were trying to do, what happened instead, your browser/device, and screenshots if available. This helps us fix issues faster.

Absolutely! We're constantly improving the platform based on user needs. Submit feature requests to info@flyclassifieds.com with the subject line "Feature Request". We review all suggestions and prioritize based on community demand.

We offer various advertising opportunities for aviation businesses, including banner placements, sponsored listings, and newsletter features. Contact our business team at info@flyclassifieds.com for rates and availability.

We're always interested in partnerships that benefit the aviation community. Whether you're an aviation organization, flight school, FBO, or service provider, reach out to info@flyclassifieds.com to discuss collaboration opportunities.

Yes! We offer dealer accounts with volume discounts, dedicated support, inventory management tools, and enhanced visibility. Contact us to learn about our dealer partnership program and pricing.

We offer integration options for qualified partners. Contact info@flyclassifieds.com to discuss API access and integration possibilities.

Try clearing your browser cache and cookies, then refresh the page. If issues persist, try a different browser or device. Our platform works best on modern browsers (Chrome, Firefox, Safari, Edge) with JavaScript enabled.

Check your spam/junk folder first. Add no-reply@flyclassifieds.com and support@flyclassifieds.com to your contacts or safe sender list. If issues continue, verify your email address in account settings or contact support.

Ensure your images are in JPG, PNG, or WebP format and under 10MB each. If uploads fail, try reducing the image size or using a different browser. Very large or corrupted files may fail to process.

For technical issues, email support@flyclassifieds.com with details about your issue, including your browser, device, and any error messages you see. We typically respond within 24-48 hours.